Vallorex now offers a complimentary AI Readiness Audit for enterprise teams.

Privacy Policy

Effective date: January 1, 2026

1. Who we are

Vallorex Technology ("Vallorex," "we," "us," or "our") is an AI and Blockchain IT services company based in India serving clients globally. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or engage our services.

2. Scope

This policy applies to information we process in connection with our website and our marketing and sales activities, including inquiries, proposals, and project discussions. It does not cover information handled solely on behalf of a client as a processor within a signed services agreement (for example, data you provide to us to build or operate your systems). In those cases, client instructions and applicable agreements govern.

3. Information we collect

A. Information you provide

  • Contact details such as name, email address, company name, role, phone number (if provided), and any other details you include in forms or messages.
  • Project-related information such as requirements, timelines, budget ranges, technical constraints, and supporting documents you send us.
  • Communications content, including emails, chat messages, and call notes, to the extent permitted by law.

B. Information collected automatically

  • Device and usage data such as IP address, browser type, device identifiers, pages visited, time spent, referring/exit pages, and general location (derived from IP).
  • Cookie and similar tracking data, as described in the Cookies section below.

C. Information from third parties

  • Basic business contact details from public sources or professional networks (for example, name, company, role) where permitted by law.
  • Analytics and advertising data from third-party providers (e.g., aggregated metrics and campaign attribution).

4. How we use information

We use information for the following purposes:

  • To respond to inquiries, schedule calls, provide proposals, and communicate about our services.
  • To deliver, support, and improve our services, including project execution and client success.
  • To operate, secure, and maintain our website, including debugging and preventing fraud and abuse.
  • To understand website performance and improve content and user experience (analytics).
  • To comply with legal obligations and enforce our agreements.

5. Legal bases (GDPR-aware)

If you are in the European Economic Area, the United Kingdom, or another region with similar laws, we process personal data under one or more of the following legal bases:

  • Contract: to take steps at your request prior to entering into a contract and to perform a contract with you.
  • Legitimate interests: to market our services, improve our website, and secure our systems, where those interests are not overridden by your rights.
  • Consent: for optional cookies/trackers or specific communications where required.
  • Legal obligation: to comply with applicable laws and lawful requests.

6. Cookies and similar technologies

We use cookies and similar technologies (like pixels and local storage) to operate our website, remember preferences, and understand usage. You can learn more in our Cookie Policy.

7. Sharing and disclosure

We may share information in the following circumstances:

  • Service providers that support our business (hosting, analytics, CRM, email delivery, security, and collaboration tools). They may access data only to perform services for us and are required to protect it.
  • Legal and safety to comply with laws, regulations, lawful requests, or to protect rights, safety, and security.
  • Business transfers in connection with a merger, acquisition, financing, or sale of assets, where permitted by law.
  • With your direction when you ask us to share information or consent to sharing.

8. International data transfers

We are based in India and may process information in India and other countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections and security measures).

9. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information and the context in which it was collected.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. You may also have the right to data portability and to withdraw consent where processing is based on consent.

To exercise your rights, contact us at hello@vallorex.com. We may request information to verify your identity. You also have the right to lodge a complaint with a supervisory authority where applicable.

12. Children's privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the effective date above and, if changes are material, we may provide additional notice on our website.

14. Contact

If you have questions about this Privacy Policy or our privacy practices, contact us at hello@vallorex.com.